Quality Control Project Management Essay Sample free essay sample

Many failed undertakings today can be attributed to hapless or entire disregard of quality criterions through deficiency of Quality control. Quality control. when implemented in a undertaking. helps in giving up net income because the end product is normally of great standard whereas when omitted. ineluctable losingss are incurred. A undertaking is said to be complete when the end product non merely conforms to pre-defined demands but besides to quality criterions of the class it falls in. e. g. Standard for Quality Management Systems ISO 9001:2000 Automotive: ISO/TS 16949:2002Energy: Personal computer 242-ISO 50001Food Safety: ISO 22000:2005Medical Devicess: ISO 13485:2003Hazard: ISO 31000Harmonizing to the ISO 8402-94 criterions. â€Å"QUALITY† could be defined as â€Å"The set of features of an entity that gives that entity the ability to fulfill. show an inexplicit needsâ€Å" . It farther provinces that â€Å"The intent of quality is hence to supply a client with a suited offer with controlled procedures while guaranting that this betterment does non interpret into extra cost. We will write a custom essay sample on Quality Control Project Management Essay Sample or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page 1 Quality can be defined as a province of excellence whereby a merchandise ( due to our context ) is free from defects. mistakes and produced harmonizing to criterions defined by certain criterions organisations. An illustration is the â€Å"ISO 9001† quality direction criterion. Quality Control in Project Management harmonizing to â€Å"PMBOK† ( 2007 ) â€Å"includes all activities of the overall direction maps that determine the quality policy. aims and duties. Normally carried out by a quality control section. it involves close supervising of consequence to guarantee they conform to the stipulated quality criterions and in instances of non-conformance. causes and solutions are devised to either eliminate or rectify the defect. This procedure should besides be carried out throughout the undertaking continuance. u Its Input are: – * Quality Management Plan derived from the quality planning. * Work consequences which include procedure and merchandise consequences. Planned consequence aboard existent consequence should besides be available. * Check List and Operational Definitions u Methods for implementing quality control: – Harmonizing to Nancy Tague. in her book â€Å"the quality toolbox† . 2nd edition. 2004. she stated seven factors for a proper quality control. They are: – * â€Å"cause-and-effect diagram† : – this measure ensures proper designation of root causes of jobs and their effects on the undertaking. * Check sheet: – it is a elaborate and structured list that assists in maintaining records of activities carried out during the undertaking. * Control charts: – these are graphs that are used to track alterations that occur with clip. * Histogram: – a graph representation of frequence of happening of informations. activities and maps within the undertaking. * Pareto chart: – like a saloon chart. shows the most important factors on it. * Scatter diagram: – graphical representation of numerical informations in brace. Grouping one variable on an axis to seek for relationship. * Strati fication: – separation of informations acquired from different beginnings to guarantee forms are reflected. u Its Output are: – * Quality Improvement* Acceptance Decision: – The Inspected points are tabulated as â€Å"accepted or rejected† . Accepted plants are marked as complete while rejected plants are marked and returned for alterations. * Rework: – It is the undertaking carried out on points rejected in the credence determination phase. It ensures the points are decently modified to conform to criterions. * Check Lists ( completed ) : – This list should be a portion of the undertaking record. The Benefits of Quality Control in Project Management: Kenneth Rose in his book â€Å"Project Quality Management† stated the benefits of quality as: – 1. A undertaking end product ( merchandise ) will give high client satisfaction. 2. It normally makes the client have assurance in you and will regularly patronize and consult you for future intents. 3. Quality procedure and consequences achieved from a proper undertaking quality direction program normally cut down cost. waste and better efficiency. 4. There is an addition in net income due to un-necessary outgo. 5. It provides an advantage in the competitory market. Results of hapless Quality Control in Project direction: –* Loss of trade name repute and immense net income: – this is normally the instance when hapless quality control criterions or entire disregard of quality direction occurs during a undertaking. The attendant end product is frequently below criterion and this causes clients to lose involvement and regard for the merchandise and this in bend consequences in loss of trade name name and fiscal loss. * High hazard of Litigation: – a typical illustration is that of substandard package which mal maps and gives out informations of persons it is meant to protect. This causes the manufacturers to be fined. sued and in most instances banned from production. * Increase in Baseline Cost: – cost of keeping substructures and fixs caused by hapless undertaking quality control brings about an addition in the baseline cost. This is because instead than financess to be spent in development. they are exhausted repairing and amending faulty merchandises. * Environmental Hazards: – hapless quality control frequently consequences in environmental jeopardies. An illustration is that of the â€Å"Dubai promenade aquarium† . If during the procedure of put to deathing the undertaking ( creative activity of the fish tank ) . certain safety criterions sing glass where followed. the explosion which resulted into a mini inundation that about swept off tonss of belongings and people wouldn’t have occurred. Quality control is an of import facet of successful undertaking direction. There are many elements of quality control that must be considered throughout any production environment. These elements include controls. competency. and forces. All three of these elements must be working decently in order for entire quality control to be successful. Controls within a production environment frequently include direction of the occupation. procedures. public presentation. and records. Job direction must be performed by person who is capable of pull offing. The individual must be person who the employees listen to. There must be procedures in topographic point that are clear and concise for people to follow. Performance includes unity and employees working toward the same end of the concern. Performance must be controlled. Record maintaining must be maintained orderly and professionally. Record maintaining may be in difficult transcript or through a package bundle. Quality control besides includes competency. Anyone working on a undertaking must be wholly competent. This means they need to hold cognition. accomplishments. experience. and makings. If employees do non hold the cognition. it will be hard to anticipate them to execute the needed undertakings. Competence frequently includes supplying preparation and resources for employees to hold the ability to execute their occupation. This besides includes a director engaging the right people for places and cognizing how to use people resources in the right places to maximise productiveness. A director that doesn’t topographic point employees in the right places or on the right undertakings is the one weakness. non the employees. Forces are another component of quality control that must be considered. These are soft elements and include assurance. unity. motive. spirit. and the civilization of the organisation. The people factor includes the personalities and how good people work together. Is everyone on board with the new quality control undertaking? If the staff is non motivated to work toward a quality environment. the company will non win with the quality enterprise. Employees need to hold the assurance that they are capable of executing the occupation. They need to be honorable and uphold to confidential information. When employees are motivated. they believe wholly in the end the concern wants to accomplish. This is the lone manner to guarantee they will assist the concern be successful and the employees with their personal callings. Quality control requires three elements in undertaking direction. These elements include controls. competency. and forces. Having the ability to incorporate these elements together successfully is the best manner to work toward entire quality. Employees have entire control over quality. All this planning is good. and it’s even better when it all plants. but how does a undertaking director know that undertaking is run intoing the quality outlooks? You could wait until the really terminal of the undertaking and see what the client says. but that’s a hazardous as blow drying your hair in the shower. What you need. what you must hold. is choice control. Quality Control is all about maintaining errors out of the customers’ hands. The undertaking squad must work diligently to guarantee that all of the work is accurate. on-scope. and meets the aims that client has defined. And make it rapidly. But Quality Control takes clip. It takes clip to inspect the work. It takes clip to remake the work. It takes clip to look into the work that’s been redone. And clip is seldom on the undertaking manager’s side. Have we of all time wondered why there is ever adequate clip to make the work right the 2nd clip? We besides find it worsening. in the undertaking direction universe. when we’ve got a antic program on how to make the undertaking work. we’ve got a antic program on how to run into the quality aims. and we’ve got a antic program on how we’ll follow-through with all of our promises — and so person choking coils and bends in swill. Now we’re remaking work. passing more hard currency. blowing more clip. and reasoning about the literary effects of authors that did or didn’t imbibe excessively much. All-in-all. deficiency of quality hurts a undertaking in more ways than one: clip. cost. squad morale. assurance from the client. and on. and on. Sometimes d eficiency of quality causes a Domino consequence. Have you of all time had quality issues that consumed the undertaking team’s clip to rectify? Of class you have. And so what happens? Your undertaking squad feels rushed to finish other assignments to do up for lost clip. which normally creates more choice jobs. which starts the procedure all over once more. It’s ever more cost effectual. and more clip effectual to make the undertaking work right the first clip. CONCLUSION.Quality Control in Project direction is a necessary procedure that must be integrated into any and every undertaking. This is because it ensures that the undertaking result â€Å"product† conforms to criterions intend for its class. The sets of procedures involved in quality control are meant to be carried out throughout the continuance of the undertaking to guarantee that the full undertaking from be aftering to executing and so to bringing phase all maintain defined safety criterions. Finally. undertaking quality direction ensures that undertaking deliverables conform to pre-defined criterions that will convey approximately client satisfaction as disregard of it or hapless execution would ensue in terrible effects runing from loss of trade name name to immense fiscal loss. Refrences: 1 ) Ritter. October 21. 2008. Project Quality direction. hypertext transfer protocol: //certifedpmp. wordpress. com/category/quality-management/ 2 ) Egeland. January 24. 2011. Quality Management.hypertext transfer protocol: //pmtips. net/quality-management-project-managers-job/ 3 ) Larry Richman. Project Management Step-by-Step. Pub. Date: April 15. 2002. Print ISBN-10: 0-8144-0727-7 4 ) March 11. 2010. Quality Management. Aveta Business Institute. Six Sigma Online. hypertext transfer protocol: //www. sixsigmaonline. org/six-sigma-training-certification-information/elements-of-quality-control. hypertext markup language 5 ) Narkar. December 21. 2010. Project Quality Control. hypertext transfer protocol: //www. slideshare. net/sheetalnarkar01/project-quality-control